Account & Billing

How do I make an account? 

Visit http://aerialapplications.comand sign up. Enter your email address, create a password, and login. 

How do I reset my password?

Visit http://aerialapplications.comand click the “Login” button. Then click “Forgot Password” in the popup box. You will receive an email with a link to reset your password. 

What does it cost? 

We have free accounts that start with 12 gigabytes of processing. Professional accounts with unlimited users, unlimited projects, 25GB of processing and 500GB of hosted storage are $170/month. Enterprise accounts are also available for bigger datasets and unique needs. Visit http://aerialapplications.com/pricing for more information. 

How many user accounts can I create with my plan? 

One professional plan gets you unlimited user accounts. We base our pricing on data processing and storage, not number of users. 

How can my team access the project I created?

You can share projects with others using the project’s link or by using the “Add Users” section inside the project’s dashboard. You can select view only or read/write privileges for users you add. Users will receive an email inviting them to make an account at DeepFusion. Once logged in, the users you added to a project will see that project in their DeepFusion dashboards. 

How do I access a project someone sent to me?

From the email you received, click “Access the Project Now”. When prompted, enter your email address as your username and create a password. Once logged in, you will see the project you were added to. You may have read-only access or read/write privileges, depending on your administrator’s selection. 

I still have questions. How do I get help from a human?

Submit a support ticket by emailing help@deepfusion.com

Or click the “Submit a Ticket” button above.